Returns & Refunds Policy

Tangel Top India – Returns & Refunds Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at tangeltopofficial@gmail.com. Returns must be sent to the following address:
TangelTop, 1st floor, 2AA, Windsor Pl, Connaught Place, New Delhi, Delhi 110001

If your return is accepted, we'll send you a return shipping label along with instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.

Non-returnable items
Certain items cannot be returned, including perishable goods, custom or personalized products, personal care goods, hazardous materials, sale items, and gift cards. Please get in touch if you have questions about your specific item.

Exchanges
The fastest way to get what you want is to return the item you have and, once the return is accepted, place a separate purchase for the new item.

Refunds
We will notify you once we've received and inspected your return and let you know whether the refund was approved. If approved, you'll be automatically refunded to your original payment method within 10 business days. Please note it can take additional time for your bank or card issuer to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at tangeltopofficial@gmail.com.